Every student deserves a positive educational experience.

Sometimes a student’s experience may not be what they anticipate, and the student may have a concern or a complaint.

A student has the right to lodge a complaint or grievance. 密歇根州立大学丹佛 is committed to ensuring that all concerns and complaints of students are addressed fairly and are resolved promptly.

不知道从哪里开始?

学生办公室主任 is committed to providing students with information about and referrals to processes that they can use to address their concerns.

学生投诉流程

Complaint Process Internal to 密歇根州立大学丹佛

密歇根州立大学丹佛 is committed to providing an exceptional educational experience that is transparent, 非常高效。, 刺激, 和公平. Current or prospective students enrolled in distance/online programs should follow 密歇根州立大学丹佛’s student complaint procedures 或联系 Student Contact Resolution Services to have issues resolved in an expeditious, fair, and amicable manner. Distance/online students may complete these procedures via telephone, 互联网视频会议, 或电子邮件.

For the President’s Policy Statement pertaining to student complaints, please see the 学生投诉声明 in the University Policy 图书馆.

Complaint Process External to 密歇根州立大学丹佛

符合 U.S. Congressional House Rule (HR) 668.43 (b) 和你.S. 教育部 (USDOE)?规则, 密歇根州立大学丹佛 must “provide its students or prospective students with contact information for filing complaints with its accreditor and with its State approval or licensing entity and any other relevant State official or agency that would appropriately handle a student’s complaint.”

密歇根州立大学丹佛 is accredited by the 高等教育委员会 正如美国所承认的那样.S. 教育部. 如果在遵循 密歇根州立大学丹佛 complaint procedures a resolution has not been reached, a complaint may be filed with external entities based on the student’s state of residence.

科罗拉多居民:

  1. Colorado Department of Higher Education, listed in the Directory of State Authorization Agencies and Lead Contacts (名单可透过 SHEEO).
  2. 密歇根州立大学丹佛’s accrediting agency, the 高等教育委员会.

Non-Colorado居民:

  1. Students living outside Colorado but within *莎拉 member states submit complaints through the Colorado Department of Higher Education (CDHE). 确定一个州的 莎拉会员资格,然后在 Directory of State Authorization Agencies and Lead Contacts (名单可透过 SHEEO).
  2. Students living outside Colorado within *non-莎拉 member states submit complaints through the agency within the student’s state of residence. 确定一个州的 莎拉会员资格, then find the agency in the Directory of State Authorization Agencies and Lead Contacts (名单可透过 SHEEO).

*莎拉 (National Council for State Authorization Reciprocity Agreements) is a national initiative which establishes distance/online education standards so that colleges and universities may offer courses and programs across state lines.